Designer Outlet Croatia · Review & feedback intelligence
Thousands of reviews sat unread across multiple locations. Queli extracted nearly 20,000 insights by topic and sentiment — giving management a clear improvement roadmap instead of a wall of unread text.
Result
50,000+
customer reviews turned into strategy
Thousands of reviews sat unread across multiple locations. Queli extracted nearly 20,000 insights by topic and sentiment — giving management a clear improvement roadmap instead of a wall of unread text.
Before anything important is sent or changed, your team sees what Makra used and confirms the next step.
Explore the workflow
Queli connects reviews and open-text feedback, finds recurring themes and keeps every insight traceable to the original customer voice.
