Cookie Policy
Our cookie policy and how we use them
Cookie Policy
Last Updated: May 14, 2024
This Cookie Policy explains how Queli d.o.o. ("Queli," "we," "us," or "our") uses cookies and similar technologies on https://queli.ai (the "Website") and our Service. By using the Website or Service, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be:
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Strictly Necessary Cookies (Essential)
These cookies are essential for the Website and Service to function properly. Without these cookies, certain features would not work.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Keeps you logged in to your account | Session (deleted when browser closes) | First-party |
| csrf_token | Protects against cross-site request forgery attacks | Session | First-party |
| cookie_consent | Remembers your cookie preferences | 12 months | First-party |
Legal basis: These cookies are necessary for the performance of our contract with you (GDPR Art. 6(1)(b)) and do not require consent under the ePrivacy Directive.
2.2 Performance & Analytics Cookies (Currently Not Used)
We currently do not use any analytics or performance tracking cookies. If we introduce such cookies in the future, we will update this policy and request your consent before placing them on your device.
2.3 Functional Cookies (Currently Not Used)
We currently do not use functional cookies beyond the essential cookies listed above.
2.4 Marketing Cookies (Currently Not Used)
We do not use any marketing, advertising, or third-party tracking cookies.
3. Third-Party Cookies
We currently do not allow third parties to place cookies on your device through our Website or Service.
If we integrate third-party services in the future (such as analytics tools, payment processors, or customer support chat), those services may set their own cookies. We will update this policy accordingly and obtain your consent where required.
4. How to Manage Cookies
You have the right to accept or reject cookies. You can manage your cookie preferences through:
4.1 Our Cookie Banner
When you first visit our Website, you will see a cookie banner allowing you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
4.2 Your Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Delete existing cookies
- Allow cookies only from specific websites
- Receive a notification before a cookie is set
How to manage cookies in popular browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
For more information, visit www.aboutcookies.org or www.allaboutcookies.org.
Important: Blocking or deleting essential cookies may prevent you from using certain features of the Service, such as logging in or maintaining your session.
5. Other Tracking Technologies
In addition to cookies, we may use other tracking technologies such as:
- Local Storage: Similar to cookies but can store larger amounts of data. Used to improve performance and user experience.
- Session Storage: Temporary storage that is cleared when you close your browser tab.
These technologies are used only for essential purposes (maintaining your session and application state) and do not track you across websites.
6. Do Not Track (DNT) Signals
Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard for DNT signals, we do not currently respond to DNT signals. However, we limit our use of cookies to essential purposes only, as described in this policy.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our Website with a new "Last Updated" date
- Sending an email notification to registered users (for material changes)
- Displaying a prominent notice on the Website
Your continued use of the Service after changes become effective constitutes acceptance of the updated Cookie Policy.
8. GDPR & ePrivacy Compliance
We comply with:
- General Data Protection Regulation (GDPR) — EU Regulation 2016/679
- ePrivacy Directive — Directive 2002/58/EC (as amended)
- Croatian Electronic Communications Act — implementing the ePrivacy Directive
Under these laws, you have the right to:
- Be informed about cookies before they are placed (except strictly necessary cookies)
- Give or withdraw consent for non-essential cookies
- Access information about how cookies are used
- Object to certain types of processing
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Queli d.o.o.
Bukovačka cesta 250A
10000 Zagreb, Croatia
Email: office@queli.ai
Website: https://queli.ai
For privacy-related inquiries, see our Privacy Policy.