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Privacy Policy

Our privacy policy and how we use your data

Privacy Policy for Queli

Effective Date: [Insert Date]

Introduction

Queli (“we,“ “us,“ or “our“) is committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software as a service platform for AI-powered surveys and interviews (“the Service“). By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

Personal Data

When you register for an account or use the Service, we may collect certain personally identifiable information (“Personal Data“), such as your name, email address, company name, and payment information. We collect this information to provide and improve the Service, process payments, and communicate with you.

Usage Data

We may collect information about how you access and use the Service (“Usage Data“), such as your IP address, browser type, operating system, referring URLs, device information, and actions taken within the Service. This information is collected to analyze trends, administer the Service, and gather demographic information.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and settings, authenticate users, and analyze trends and traffic patterns. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit your ability to use certain features of the Service.

Use of Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving the Service
  • Processing payments and transactions
  • Communicating with you about the Service, updates, and promotions
  • Analyzing trends and traffic patterns to improve the Service
  • Detecting, preventing, and addressing technical issues and potential security risks
  • Complying with legal obligations and enforcing our Terms and Conditions

Sharing of Information

We may share your information with third parties in the following circumstances:

  • With your consent or at your direction
  • With service providers and partners who assist us in operating the Service and conducting our business, subject to confidentiality obligations
  • In connection with a merger, acquisition, or sale of assets
  • When required by law, court order, or governmental authority
  • To protect our rights, property, or safety, or that of our users or the public

Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain Usage Data for a shorter period, except when this data is used to strengthen the security or to improve the functionality of the Service, or we are legally obligated to retain this data for longer periods.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify you in accordance with applicable laws.

Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your Personal Data, including:

  • The right to access and receive a copy of your Personal Data
  • The right to rectify inaccurate Personal Data
  • The right to request the erasure of your Personal Data
  • The right to restrict the processing of your Personal Data
  • The right to data portability
  • The right to object to the processing of your Personal Data
  • The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may be different from those in your country. We will take steps to ensure that your Personal Data receives an adequate level of protection in the jurisdictions in which we process it.

Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any information to them.

Children's Privacy

The Service is not intended for use by children under the age of 16. We do not knowingly collect Personal Data from children under 16. If you believe we have collected Personal Data from a child under 16, please contact us, and we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Queli [Insert Address] [Insert Email Address] [Insert Phone Number]